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I have 2 sequences in my e-mail campaign. How to set the time of sending the second e-mail: after sending the first e-mail or after a specific event?
I have 2 sequences in my e-mail campaign. How to set the time of sending the second e-mail: after sending the first e-mail or after a specific event?
M
Written by Martyna Woźniszczuk
Updated over 3 years ago

The time of sending e-mails within one campaign is TOTAL for all sequences. This means that when setting the send time for the second e-mail, you have to subtract the time set for the first e-mail.

Example 1: if the first e-mail is to be sent after 2 hours and the second one after 10 hours after an event occurs, set the time of the first one in the sequence to 2 hours, and the second to 8 hours.

Example 2: if the first e-mail is to be sent after 1 hour and the second one after 6 hours after an event occurs, then in the first sequence set the time to 1 hour, and in the second to 5 hours.

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