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What are Unchangeable phrases and how to use them?
What are Unchangeable phrases and how to use them?
Written by Martyna Woźniszczuk
Updated over a week ago

Thanks to the Unchangeable phrases function, you can customise the search process yourself and increase its precision and effectiveness in your online shop.

How does it work?

You use this function when you do not want the given phrases to be changed or replaced with similar words in the search process by the system. The Unchangeable phrases function will be perfect for proper names, brands and foreign words.

If a user enters in the search box an unchangeable phrase added by you in the customer panel, the system will generate search results that exactly match this phrase and only in the form in which it was added in the panel. For example: if you add the word "Sonia" as an unchangeable phrase in the panel, the system will return the search results only for the phrase "Sonia". Otherwise, it could also return the forms "Sonia", "Soni", "Sony", "Sonic", "Sonar", "Sonny" etc. if these forms are used in your shop.

How to add Unchangeable phrases in the customer panel?

1. Click on the Search tab in the menu on the left.

2. Then, go to the Unchangeable phrases tab in the menu on the left.

3. Click on the Add an unchangeable phrase button.

4. Enter a chosen unchangeable phrase.

If you want, you can add more phrases by clicking the Add another unchangeable phrase button. Then click Save.

How to manage unchangeable phrases?

All entered unchangeable phrases can always be edited (a pencil icon) or deleted (a trash can icon).

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